How to mark "Pending pick up" on Facebook Marketplace (NZ)

Quick steps to mark an item pending (mobile)

1) Open the Facebook app and tap Marketplace. 2) Tap Selling or Your listings to see the items you have listed. 3) Open the listing you want to mark pending.

4) Tap the three-dot menu (or Manage listing). Look for an option labelled 'Mark as pending', 'Mark as reserved', or a status selector. Tap that option to set the listing as pending.

If you do not see a dedicated 'pending' label in your app version, edit the listing and add 'PENDING — pickup arranged' to the title or description, or post a comment on the listing and pin or pin-like method to signal other buyers to hold off.

• Marketplace > Selling/Your listings > Open listing > Three dots/Manage > Mark as pending (if available).
• If the UI lacks that option, change the listing text to show it’s reserved.
• Remember to mark the item 'Sold' after the buyer collects and pays.

How to do it on desktop (facebook.com)

Go to facebook.com and click Marketplace on the left menu. Click 'Your account' or 'Selling' and locate the listing.

Open the listing, click the three-dot menu or Manage button, and choose the status option. If a 'Pending' or 'Reserved' status isn't visible, edit the listing title/description to show 'PENDING — pickup arranged' or leave a public comment.

• Marketplace > Selling/Your listings > Open listing > Manage or three dots > Select pending if present.
• Use the listing edit function to set text that clearly states 'Pending pick up' if no status toggle is available.
• Always follow up in Messenger with the buyer to confirm time, location and payment.

What 'Pending' means and what it doesn't

Marking an item pending is a courtesy signal to other potential buyers that you have arranged a pickup or hold with someone else. It does not create a legally binding sale or prevent the buyer from changing their mind.

Pending does not guarantee payment or collection. Continue confirming logistics with the buyer: agreed pickup time, meeting place, and how they'll pay. Only mark as 'Sold' when the item changes hands and you have received payment.

• Pending = reserved/hold signal for other buyers, not a legal contract.
• Keep conversations and pickup details clear and time-stamped in Messenger.
• Switch status to 'Sold' only after successful payment and collection.

If the buyer doesn’t turn up or changes their mind

If the buyer fails to show at the agreed time or cancels, remove the pending status immediately and let other interested buyers know the item is available again. Communicate clearly in Messenger and update the listing.

If you’re unsure whether to cancel the hold, give a short grace period (e.g., 15–30 minutes) if agreed beforehand. If the buyer repeatedly misses arrangements, consider relisting or arranging a new buyer.

• Contact the buyer first; give a short grace period if appropriate.
• If no contact or no-show, change the listing back to available.
• Keep records of messages in case you need to refer back to buyer promises or cancellations.

Pickup logistics and payments in New Zealand

Agree on a safe public pickup location (well-lit, busy area). Confirm a time and who will be present. If you prefer a cash sale, confirm the exact amount and (if large) consider meeting at a bank to count cash or accept a bank transfer that clears before handing over the item.

If you want a cashless option at pickup, you can ask the buyer to do an NZ bank transfer (PayID/Account number) before or at pickup, use a mobile payment method such as POLi or bank-app payment, or accept card/contactless using an app-based option.

• Agree pickup location and time, keep a trusted person informed of the meeting.
• For cash, count notes and check large notes at a bank if needed.
• For card/contactless, consider asking for payment before handing over the item or use a device that accepts cards on the spot.

Using PocketMoney at pickup (short note)

If you want to accept card or contactless payments at pickup without carrying a traditional EFTPOS terminal, PocketMoney is a New Zealand option that lets real-world sellers accept card payments on a smartphone. It can make the transaction smoother if the buyer prefers to pay by card at pickup.

Whether you use PocketMoney, a bank transfer, or cash, confirm payment before changing the listing to 'Sold' and handing over the item.

• PocketMoney provides a card/contactless acceptance option on your phone for NZ sellers.
• Confirm funds have been received (or the card transaction approved) before handing over goods.
• Include payment method in your initial arrangement to avoid confusion at pickup.