How to set up Facebook Marketplace notifications (for NZ sellers and buyers)
Step‑by‑step guide to enable and customise Facebook Marketplace notifications on mobile and desktop so you don't miss messages, offers or pickup arrangements in New Zealand. Includes troubleshooting and a short note on m
Quick takeaway
Enable and customise Marketplace notifications in the Facebook app (iOS/Android) or on desktop by checking app notification settings, Marketplace preferences, and device settings. Make sure chat, offers and listing alerts are turned on, allow background app activity, and verify email/push settings. If notifications fail, clear app cache, update the app, confirm device notification permissions, and check Facebook's notification preferences. For pickup payments, confirm payment methods with the buyer and consider a cashless option.
Open the Facebook app → Menu → Settings & privacy → Settings → Notifications → Marketplace to toggle notifications.
On desktop: Facebook.com → Settings & privacy → Settings → Notifications → Marketplace to edit email/push/SMS preferences.
Troubleshoot by checking device notification permission, app updates, and Facebook account notification overrides; log out/in or reinstall if needed.
What notifications you should enable for Marketplace
To manage sales effectively, make sure you get notified for Messages, Offers, and Views or Saves on your listings. For pickup sales, Messages and Offers are the most important because buyers and sellers coordinate time and place there.
Decide whether you want push notifications on your phone, email summaries, or SMS alerts (SMS is not available to all accounts). Push notifications are fastest for real‑time responses.
- Messages — essential for buyer/seller chat and pickup arrangements.
- Offers — notifications when someone makes or accepts an offer.
- Listing activity — when people view, save or ask about your item.
Turn on Marketplace notifications in the Facebook mobile app (Android & iPhone)
1. Open the Facebook app and tap the three horizontal lines (Menu). On iPhone this is bottom-right; on Android it’s top-right.
2. Tap Settings & privacy → Settings → Notifications → Marketplace. If you don't see Marketplace listed, tap Notification settings first and scroll to Marketplace.
- Toggle on Push notifications for Marketplace.
- Under Marketplace settings, choose which events send pushes (Messages, Offers, Activity).
- Also check Chat settings in Messenger (notifications for messages) so you don't miss buyer replies.
Turn on Marketplace notifications on desktop (facebook.com)
1. Go to Facebook.com and click the account menu (top-right) → Settings & privacy → Settings.
2. From the left menu choose Notifications → Marketplace. You can toggle Push (if using browser notifications), Email and SMS options here.
- Allow browser notifications if you want desktop pop-ups for new messages.
- Set email frequency (immediate or summary) — immediate is best for active selling.
Check your device notification settings
Even if Facebook’s internal settings are correct, your phone or browser can block alerts. Check the system settings for app notifications and sound/lock screen behavior.
Also confirm Focus/Do Not Disturb modes are not silencing Facebook at times you expect alerts.
- iPhone: Settings → Notifications → Facebook → Allow Notifications and choose Banners/Lock Screen/Sounds.
- Android: Settings → Apps → Facebook → Notifications → Allow and enable relevant channels.
- Desktop browsers: allow notifications for facebook.com in the browser site settings.
Troubleshooting: common reasons you’re not getting Marketplace alerts
If you’re not seeing notifications, work through these checks in order: app settings, device permissions, app updates, and account/Security settings.
If the problem persists, try logging out and back in, clearing the app cache (Android), or reinstalling the app. Sometimes Facebook notification systems have short delays — test with a friend or a second account.
- Make sure you’re logged into the same profile that listed the item.
- Check Messenger separately — message notifications come via Messenger settings too.
- Update to the latest Facebook app version and restart your device before contacting support.
Notification best practices for safe and smooth pickups
Set expectations in your listing about how you’ll communicate (Messenger preferred), your pickup window, and whether you accept cash only or cashless payments. Clear messaging reduces back-and‑forth and missed appointments.
Use saved replies and set hours when you usually respond so buyers know when to expect a reply. If you’re handling many items, enable immediate push notifications and consider turning off email summaries to avoid duplicate alerts.
- State a pickup zone or meeting point and preferred times in the listing description.
- Ask buyers to message with a proposed pickup time and confirm via Messenger before leaving home.
- Use push notifications for real‑time coordination on the day of pickup.
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- Practical steps focused on Facebook Marketplace notifications for New Zealand users.
- Includes mobile and desktop instructions, plus common fixes for missed alerts.
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FAQ
Why am I not receiving Facebook Marketplace notifications on my phone?
First check Facebook’s internal notification settings (Menu → Settings & privacy → Settings → Notifications → Marketplace). Then verify your device allows notifications for the Facebook app (iPhone: Settings → Notifications → Facebook; Android: Settings → Apps → Facebook → Notifications). Also confirm Focus/Do Not Disturb is off, update the app, and restart your phone. If messages are missing specifically, check Messenger notification settings too.
Can I get an email every time someone messages me about my Marketplace listing?
Yes. On desktop go to Settings → Notifications → Marketplace and enable Email notifications. You can choose immediate emails or a summary. Note that if you also have push notifications enabled, you may receive both; adjust to avoid duplicates.
How do I make sure buyers get notified about pickup details?
Put clear pickup instructions in the listing and ask buyers to message you via Messenger to confirm. Encourage them to enable Messenger notifications. Send a short confirmation message when the time is set — this triggers a push alert on the buyer’s device if they have notifications enabled.
Should I accept cash or a cashless payment for a Marketplace pickup?
Both are common. Cash is immediate but requires carrying change; cashless reduces physical money handling but requires connectivity and a payment method the buyer/seller trust. Agree the method beforehand. If you want card acceptance without an EFTPOS machine, consider a New Zealand cashless solution such as PocketMoney for quick card payments at pickups or stalls.
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