How to set up multiple stops on Uber (step‑by‑step for New Zealand users)

What 'multiple stops' means in the Uber app

Multiple stops lets you include more than one destination in the same ride so you can pick up or drop off at several addresses without requesting separate trips.

The feature is designed for short stops along the route (quick pickups or drop‑offs). The number of extra stops you can add varies by app version and region—check your app if you need more than two stops.

• Stops are visited in the order shown in the app unless you rearrange them.
• Drivers can see the stops when they accept the trip and will follow the in‑app directions.
• Stops are generally intended for short errands; long waits may be discouraged or change the fare.

Step‑by‑step: Add multiple stops before you request the ride

1) Open the Uber app and set your pickup location as usual.

2) Tap 'Where to?' to enter your first destination.

3) After entering the first destination, look for a '+' button or 'Add stop' below the destination box and tap it to add another address.

4) Repeat to add additional stops (the app generally lets you add a couple of extra stops; check your app for the exact limit).

• Enter exact addresses or choose saved places to reduce navigation errors.
• If you’re stopping at busy locations (markets, malls), add precise entry points to help the driver.
• Once the stops are set, request the ride; the driver will see the full route.

Add or change stops during an active trip

You can add or edit stops after the trip has started: open the active trip screen and tap 'Add stop' or 'Edit stops'. Enter the new address and confirm. The driver will receive the update and the route will adjust.

If you need to add many addresses mid‑trip or expect long stopovers, talk to your driver first — they may prefer a separate trip.

• Adding stops mid‑trip can change the estimated fare; the app should show an updated price.
• If the driver is on a tight schedule, agree on the stop length or consider making multiple short trips.
• If the app doesn’t allow the change, contact the driver through the app to coordinate the extra stop.

How fares and timing are affected

Adding stops can change your fare because total distance and time change. The app normally recalculates the fare automatically when you add stops.

Drivers are typically paid for the time and distance they drive; long waits at stops may lead drivers to ask for extra payment or to cancel and request you make a separate trip. Be clear about how long you’ll be at each stop.

• Expect a fare estimate update when stops are added; final fares are calculated after the trip ends.
• Use the fare split option if travelling with others who should share the cost.
• If the driver cancels because of extra stops, you may need to request a new ride and cover two fares.

Driver etiquette and safety tips

Talk to the driver when you add stops so they aren’t surprised and can plan. Keep each stop short unless the driver agrees to a longer break.

Respect local laws and parking rules when asking the driver to stop—drivers cannot park illegally or put themselves at risk.

• Tell the driver where each stop is and how long you’ll be (e.g., 'I’ll be two minutes at each stop').
• Avoid asking drivers to load/unload heavy items without confirming they’re comfortable and it’s safe.
• If you’re carrying goods for stalls or a market, consider using a vehicle that fits the load or booking a larger vehicle option in the app.

Troubleshooting: common problems and fixes

If you can’t add more stops: update the Uber app, restart your phone, or add the stops before requesting the ride. If the app still blocks additional stops, split the trip into two rides or message the driver to coordinate.

If fare updates don’t appear: finish the trip and check the final receipt in the app. For unexpected charges, use the Help section to dispute or ask for an explanation.

• App outdated? Update from the App Store or Google Play and try again.
• No network? Add stops before you leave a reliable connection area or call/chat the driver.
• Driver refuses additional stops? Arrange a second trip or request a pause agreement.